Delivery

For standard sized items, you have a choice of UPS Ground or UPS 2nd Day Air. Our shipping and delivery days are Monday-Friday, excluding holidays. Ground shipments should arrive, but are not guaranteed, within 10 business days. As we are a specialty store, please allow additional time for special ordered items. These items will have an estimated delivery timeframe which will be e-mailed to the customer, so please supply a working e-mail address. UPS tracking codes for items shipped are available upon request. If additional fees apply, you will be notified via phone or email on receipt of order. Choose U.S. Mail for shipping on gift certificates. Furniture cannot be shipped via UPS or the U.S. Postal Service.

For your convenience, within Connecticut and parts of New York, we also offer SBK's local delivery for furniture and other oversized items. The charge range is generally $150-$250 to be determined by delivery address and number of pieces to be delivered. Non-local furniture delivery charges will vary depending on delivery address and number of pieces to be delivered. A price quote, initiated by a third party trucking company, will be e-mailed to the customer and the order will be placed on hold until the quote has been approved by the customer. SBK takes no responsibility for items damaged by a third party trucking company, but will assist the customer by taking charge of the claims process and ordering necessary replacements.

If you would like to have your order available for pick up at the store, you can select "Hold for in store pick up" as your shipping method for no charge in the shopping cart. If defects, damage, or other problems are discovered regarding products that have been picked up (this includes furniture), it is the responsibility of the customer to return the item to the store.